Privacy Policy

Last updated: April 2025

1. What We Collect

• Chat messages with AI specialists (anonymous, not tied to your identity)
• Email address — only if you voluntarily provided it in chat
• Technical data: IP address, browser type, country (for analytics)
• Payment data — processed by Stripe, we do not store it

2. How We Use Data

• To provide the consultation service
• To improve AI response quality
• To send one welcome email (if you gave your email)
• For anonymous usage statistics (never sold to third parties)

3. Cookies

We only use technical session storage to maintain your chat session. Analytics are anonymous with no third-party tracking.

4. Data Retention

Consultation data: 90 days. Email addresses: until unsubscribed. Request deletion: support@mysticai.chat

5. Your GDPR Rights

• Right to access your data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to withdraw consent

6. Security

All data is transmitted over HTTPS. Payments via Stripe (PCI DSS Level 1).

7. Contact

MysticAI · support@mysticai.chat · mysticai.chat